Terms of Use

PRODUCT AVAILABILITY

All von Holzhausen items are subject to availability. Although we make every effort to ensure that products displayed for sale on the site are available,von Holzhausen will not be held liable if items are no longer in stock.  If we are unable to ship your order, we will contact you and if we are unable to contact you,we will treat your order as canceled.

SALES TAX

von Holzhausen charges state, local, and county taxes on on–line transactions as required by law. Your on–line transaction total reflects an estimated tax.The actual tax will be calculated when your order is shipped and may vary from the estimated tax.

PRICING

Prices on the von Holzhausen Website are in U.S. Dollars. We try to ensure that all prices on the Website are accurate, however, errors may occur. If we discover that there has been an error in the pricing of your order, we will give you the option of continuing the purchase at the correct price or canceling the order. If we are unable to contact you, we will treat your order as canceled.

REPAIR POLICY

Please email us at sales@vonholzhausen.com for any inquiries regarding the repair of items purchased through our Website. We review each repair on a case–by–case basis and will do our best to accommodate your requests. All repairs are subject to shipping charges.

REFERRAL PROGRAM

To qualify for a promo code, the referred person must (i) be a new customer, (ii) use a referral link to obtain the promo code and (iii) make a purchase on vonholzhausen.com in an amount greater than the minimum amount specified in the referral offer prior to the promo code's expiration. Referring customers will receive a referral credit in their vonholzhausen.com account after the referral is confirmed and the referral credit is approved by a customer service member. Referring customers may only earn one referral credit per referred person. In the event a referred person returns a purchased item and their lifetime order value decreases below the minimum purchase amount, the referral credit awarded to the referring customer will be rescinded. Customers may not refer anyone who has an existing vonholzhausen.com account under an alternate email address.

Once a referral makes their first purchase on vonholzhausen.com using our referral link, the customer will receive our virtual gift card via email with $50 in store credit to be used on vonholzhausen.com.  This takes about 30 days from the time our promotional terms are met.  Credit is not valid in combination with other promotions.  Excludes small accessories and belts.

Any abuse of this offer, as determined by us in our sole discretion, may result in the rescission of the referring customer's referral credit and the referred person's promo code as well as both parties' inability to participate in this or future promotions. Referral credit cannot be applied to previous purchases, and is not redeemable for cash. This referral program is subject to modification or termination at any time without notice in our sole discretion.

SUSTAINSTYLE10 & ETHICAL 10 PROMOS

SUSTAINSTYLE10 and ETHICAL10 discount offers are only valid to new opt–in accounts for the first online order through our virtual store at www.vonholzhausen.com. Offers may not be used in combination with any other offer or sale items. These offers may not be applied to the purchase of items noted as not eligible, or items that are not in stock at the time of purchase. Offers iare not applicable to shipping and handling or sales tax charges. Offers cannot be applied to previously placed or pending orders. Other restrictions may apply.

GIFT WITH PURCHASE PROMOTIONS

If you would like to return an item that included a gift with purchase, the gift must be returned as well, or the retail value of the gift will be deducted from your refund. 

CLASSIC LEATHER / ITALIAN LEATHER 50% OFF SALE
All leather bags and accessories purchased at 50% off are final sale, and will not be eligible for exchange or return.
 
PRIVACY POLICY

von Holzhausen considers your privacy and security of utmost importance. Therefore, any and all personal information we receive from you when you register and shopwith von Holzhausen will be strictly confidential and will not be shared or sold to any other entity. Any and all information is used to provide the customer with a superior shopping experience and to facilitate us in fulfilling operations. von Holzhausen may send you company and / or product information from time to time. Website users have the right to opt out of these correspondences and delete any personal information at any time by sending an email to sales@vonholzhausen.com. Be aware that we can always take your order through email correspondence at sales@vonholzhausen.com should you have any concerns about placing the order online. von Holzhausen may update the Privacy Policy at any time at our own discretion.

COOKIES

von Holzhausen may send cookies to the website’s visitor’s computer at the time they are connected to the website. Cookies are used by the website to help the visitor’s browsing experience during their time on the website. Visitors can always disable cookies through their web browser. Be aware that parts of the website may not function properly if you choose to disable cookies.

INTELLECTUAL PROPERTY RIGHTS

You agree to acknowledge that any intellectual property shown on vonholzhausen.com is the sole and exclusive intellectual property of von Holzhausen Corporation andshall not be copied, redistributed, reproduced, sold, or distributed without the prior express written consent of von Holzhausen.

LEGAL STATEMENT

Thank you for visiting vonHolzhausen.com. These are Legal Conditions that govern the use and access to vonholzhausen.com. This Website is published by von Holzhausen Corporation. Access to the Website and use of its content shall be subject to following the terms. By accessing and browsing the Website, the visitor acknowledges unqualified acceptance of the terms set out below: von Holzhausen reserves the right to correct the content of the Website at any time and without notice, but cannot guarantee the accuracy of the information made available on this Website. Our Liability shall be limited. Therefore, von Holzhausen shall not be liable for any unavailabilityof the Website, any errors, any omitted or inaccurate information on the Website, any damage resulting from interference by a third party leading to modification of information on the Website or any inability to access the Website. von Holzhausen may make the Website unavailable at any time for maintenance, technical issues, or security reasons. You agree that by using the Website that use of the Website is at your sole risk. Therefore, von Holzhausen shall not be held liable for any damagesof any kind caused by use of this Website. You agree to hold harmless, von Holzhausen from any claims, damages, losses, costs coming from or related to the use of this Website. These Terms and Conditions may be modified at any time and are effective as soon as they are published online. All visitors who use the Website after they are published accept these modifications.

These Terms and Conditions are governed under the laws of the State of California.
Last updated as of May 31, 2018.